Melissa is a part time employee here at Mancuso-Nowak.  She is the one who will greet you if you come in, she sits front and center when you walk in to the agency.  She has all different daily tasks, from insurance renewals to social media to human resources (this could be an arbitrary designation?).  Now she is administrator for the Biggest Loser competition in the office, a very important job!  With the renewals Melissa is in charge of reviewing all the customers’ renewals and ensuring coverage and premium are in check.  Social media posts on Facebook and Twitter are done daily by Melissa.  She is the one always making the office pose for pictures to post : )

Melissa has insurance in her blood, literally, she is Joe Mancuso’s daughter and grew up in the business…and Tony is her cousin by marriage.  She went to Bryant University to study finance and received training at Liberty Mutual for insurance underwriting.  After having her children she moved back to the area and started working a few hours at the agency.  Now she continues to work while her children are at school.  There is no other place she would rather work surrounded by family.

When asked Melissa said her favorite part of working at Mancuso-Nowak is that her family has worked hard to have a small business to help local residents with their insurance needs.  Working with and for family has been very important to her.  Her co-workers (that aren’t related to her) have become her work family, so she has a lot of respect for them and their hard work in the agency.  Even though insurance is very fun, sometimes the entertainment from co-workers makes each day even more enjoyable.  She also loves greeting the customers when they come in to the office.  Our customers are the best and we want to be the agency they can depend on for their insurance needs.

If you are looking to eat healthy Melissa is your girl.  Because she has Celiac Disease she knows every grocery store aisle and restaurant that carries gluten free food.  She lives vicariously through everyone in the office when they are having Rocco’s donuts, cookies and candy.   She does lead the office in tater tot consumption though!

You can find Melissa volunteering in her childrens’ classrooms when she is not in the office.  On the weekends she is at her kids sporting events and spending time with her family and friends.  The Cape is her happy place, she loves beaching it during the summer.  During the winter she hibernates because she’s always cold!

With great mentors in the insurance business, Melissa looks forward to every day at the agency!